By purchasing and using the software products of Introspecter Limited (“Company”, “We”, “Us”), you accept and agree to be bound by the terms and provision of this agreement (“Terms”, “Agreement”).


The Company grants you a non-exclusive, non-transferable, limited license to use the Software for your personal or internal business purposes, subject to the terms and conditions outlined herein

The license is granted solely for the version of the Software you obtained and is not transferable to any other software or version.

You may not reproduce, distribute, modify, reverse engineer, or create derivative works of the Software without the express written consent of the Company.


You agree to use the Software in compliance with all applicable laws, regulations, and industry standards.

You are solely responsible for maintaining the confidentiality and security of any account information, including usernames and passwords, associated with your use of the Software.

You will not use the Software to engage in any unauthorised or illegal activities, including but not limited to hacking, distributing malware, or engaging in any activity that may disrupt or interfere with the operation of the Software.


The Software and all intellectual property rights associated with it are owned by Kraken Software and are protected by copyright and other intellectual property laws.

You acknowledge that the Software contains confidential and proprietary information of Kraken Software and agree not to disclose, reproduce, distribute, or modify any part of the Software without the express written consent of the Company.


The Company, in its sole discretion, may provide updates, enhancements, or modifications for the software, and may also offer support services. Any such services are subject to these Terms, as well as any additional terms that may be provided by the Company.


We offer a 30-day money-back guarantee. If you are not fully satisfied with the software product you have purchased from the Company, you may request a full refund within 30 days of the purchase date. No refunds will be given after 30 days from the initial purchase.

Kraken Software offers a refund policy for the purchase of the Software, subject to the following conditions:

Refund requests must be made within 30 days from the date of purchase.

To initiate a refund request, you must provide proof of purchase and a detailed explanation of the reason for the refund.

Refunds will only be issued for the original purchase amount and will not include any additional costs such as taxes or fees.

The company reserves the right to deny a refund request if it determines, in its sole discretion, that the request does not meet the specified criteria.

Refunds will be processed using the original payment method within a reasonable timeframe after the approval of the refund request.

Once a refund is issued, your license to use the Software will be terminated, and you must cease all use of the Software.

This refund policy does not apply to any free trial or evaluation versions of the Software.


To the extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, or other intangible losses resulting from your use of the Software.

The Companys total liability, whether in contract, tort (including negligence), or otherwise, shall not exceed the amount paid by you, if any, for the Software.


The Companys products are provided on an “as-is” and “as available” basis without any warranties or representations, whether express or implied.

The Company disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Company does not guarantee the accuracy, reliability, or completeness of any content or information provided by the Companies products.


The Company’s Privacy Policy explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that the Company can use such data in accordance with our privacy policies.


These Terms shall be governed and construed in accordance with the laws of the jurisdiction where the Company is registered, without regard to its conflict of law provisions.


We reserve the right to modify these Terms at any time. We will always post the most current version on our website. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms.


If you have any questions about these Terms, please contact us at

Last updated: June 27, 2023